Terms of Service

Last updated: July 4, 2025

Please read these terms carefully

Acceptance of Terms

By accessing and using DocLens ("the Service"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

Service Description

DocLens provides document processing services including:

  • Optical Character Recognition (OCR) for images and PDFs
  • Text extraction and format conversion
  • Batch processing capabilities
  • API access for developers
  • Document analysis and structured data output

Usage Limitations

⚠️ Service Limits

  • File Size: Maximum 10MB per file
  • Batch Processing: Maximum 50 files per batch
  • Daily Usage: Fair use policy applies
  • File Types: Supported formats only (PNG, JPG, PDF, etc.)
  • Processing Time: Files are processed as resources allow

User Responsibilities

You are responsible for:

  • Content Ownership: Ensuring you have rights to process uploaded documents
  • Legal Compliance: Using the service in accordance with applicable laws
  • Security: Protecting your access credentials and session data
  • Prohibited Content: Not uploading illegal, copyrighted, or harmful content
  • Fair Use: Using the service reasonably and not attempting to overwhelm our systems

Prohibited Uses

🚫 You may not use DocLens to:

  • Process copyrighted material without proper authorization
  • Upload malicious files or attempt to compromise our systems
  • Violate any local, state, national, or international law
  • Infringe on intellectual property rights of others
  • Transmit spam, malware, or other harmful code
  • Attempt to reverse engineer or copy our technology
  • Use the service for commercial purposes without explicit permission

Intellectual Property

The DocLens service and its original content, features, and functionality are and will remain the exclusive property of DocLens and its licensors. The service is protected by copyright, trademark, and other laws.

  • Your Content: You retain ownership of documents you upload
  • Extracted Text: You own the text extracted from your documents
  • Our Technology: OCR algorithms and processing technology remain our property
  • Usage Rights: We may use anonymized processing statistics for service improvement

Data Processing and Privacy

Our data processing practices are governed by our Privacy Policy. Key points:

  • Files are processed and deleted immediately after completion
  • We do not store or retain your document content
  • Processing occurs on secure, encrypted systems
  • Access logs are maintained for security purposes only

Service Availability

📊 Service Level

  • Uptime Target: 99.9% availability (excluding maintenance)
  • Maintenance: Scheduled maintenance with advance notice
  • Support: Best effort support during business hours
  • Processing Speed: Varies based on file size and system load

Disclaimers

The information on this website is provided on an "as is" basis. To the fullest extent permitted by law, DocLens excludes all representations, warranties, conditions and terms whether express, implied, statutory or otherwise.

Limitation of Liability

DocLens shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

Accuracy Disclaimer

📝 OCR Accuracy

While we strive for high accuracy in text extraction:

  • OCR results may contain errors depending on document quality
  • Complex layouts, handwriting, or poor image quality may affect accuracy
  • Users should verify extracted text for critical applications
  • We provide confidence scores but cannot guarantee 100% accuracy

Termination

We may terminate or suspend access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms. Upon termination, your right to use the service will cease immediately.

Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days notice prior to any new terms taking effect.

Governing Law

These Terms shall be interpreted and governed by the laws of the jurisdiction where DocLens operates, without regard to conflict of law provisions.

Contact Information

If you have any questions about these Terms of Service, please contact us:

  • Email: legal@doclens.xyz
  • Contact Form: Visit our Contact page
  • Response Time: We respond to legal inquiries within 72 hours